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Knowledgebase Article KB2005.0502   
KB2005.0502
Problem: CGI programs are installed but not responding on Windows 2003 Server using IIS

This article applies to all CGI applications.

Last updated: 4/13/2006

Problem

    The CGI program is installed on Windows Server 2003, but the CGI application doesn't appear to be responding even though IIS is running.

Details

    CGI applications require that CGI scripting be properly enabled on the web server. Versions of IIS starting with 6.0 on Windows Server 2003 have new restrictions on applications that require additional configuration steps to enable CGI programs. By default, any new CGI program must have an Application Extension Mapping defined for its executable in the website properties, AND it must be added to the Web Service Extension Restriction List (WSERL) before it will be executed by IIS.

Solution

    First, be sure you have followed the basic installation instructions for the application correctly (copied the CGI executable file to your scripts folder and given it proper NTFS access permissions and the correct IIS execute permissions to run as a script).

    Next, you will need to create an Application Extension Mapping for the CGI program executable in your website properties. To do this, open IIS Manager and view the Properties for your website. Click the the Home Directory tab and click the Configuration button in the Application Settings section to bring up the Application Configuration dialog. Click the Add button to add the complete local path to the CGI program executable file. Use Browse to locate it if necessary. Note: You cannot use a virtual directory in your path, it must be an actual path (i.e. C:\Inetpub\scripts). Be sure the Allow all verbs radio button is selected and apply your changes.

    Finally, you must add the CGI program executable to the Web Service Extension Restriction list (WSERL). You can do this in one of two ways:

    • Use the Web Service Extension section of the IIS Manager MMC to allow all CGI programs to run, regardless of whether they are entered in the WSERL. Note this option is easier to implement but somewhat less secure than the other method.
      1. Open the IIS Manager MMC applet
      2. Choose the Web Service Extensions section and set the "Allow All Unknown CGI Extensions" option to "Allow."

    • Use the IIS IisExt.vb command-line script to add the executable to the WSERL.
      1. Open a Command Promt window and change to the Sysvol\System32 folder (the default is Windows\System32)
      2. Type the following:

        iisext /EnFile ScriptPath\ExecutableName
        where ScriptPath is the complete path to your Scripts folder, i.e. c:\Inetpub\scripts and ExecutableName is the filename of the executable, i.e. dompass.exe Thus, in our example, the complete line for enabling dompass.exe would be:

          iisext /EnFile c:\Inetpub\scripts\dompass.exe

        You should receive the following response:

        Connecting to server ...Done.
        Enabling extension file complete.

    See Microsoft Knowledgebase article 328360 and Configuring CGI Applications pages for more information on enabling CGI.

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