Greyware Automation Products - Customer Feedback and Satisfaction Survey

Greyware Automation Products, Inc.

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Customer Service\Feedback

Welcome to Greyware Automation Products!
Your comments are very important to us. We use your feedback to make sure our services and products are as high quality as possible.

You may provide your name and contact information, or you may provide your feedback anonymously.

If you have a comment, question, or suggestion and don't wish to fill out the survey, please scroll down to the free-form text message box at the bottom of the screen.

Your Name

(optional)

Your Email Address

(optional)

Your Company

(optional)

Where did you hear about Greyware?

What Product(s) did you purchase?

(if any)

Did you have any trouble finding the product(s)?

None Some Considerable

Was our web site easy to navigate?

Yes Same as everyone's Confusing

Did you have any trouble placing the order?

None Some Considerable N/A

Was your order filled correctly?

Yes No N/A

Was your order filled promptly?

Yes No N/A

Did you test using the evaluation version first?

Yes No N/A

If you called or wrote to us, please answer the following questions:

Did we answer your questions?	Yes No No contact
We were courteous and polite?	Yes No No contact
Did we respond quickly to email?	Yes No No email contact
Did we call you back quickly?	Yes No No phone contact

How would you rate our prices?

Fantastic Reasonable Expensive No opinion

How would you rate our online documentation?

Fantastic Good Okay Poor Bad No opinion

How would you rate our tech support?

Fantastic Good Okay Poor Bad No opinion

How would you rate the product(s) you purchased?

Fantastic Good Okay Poor Bad No opinion

How would you rate Greyware overall?

Fantastic Good Okay Poor Bad No opinion

Please add any comments or suggestions for improving our service or products:

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